Products
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Specialist Certification Exam
CourseValidate your foundational Cognigy skills with the Specialist Certification. This 50-question exam tests your knowledge of core concepts, design best practices, and analytics. Earn a credential to showcase your expertise and growth.
€200
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Cognigy Mastery Certification Program
BundleThe Cognigy Mastery Certification Program validates your skills in building, scaling, and analyzing AI Agents. Earn your Specialist or Master Builder Certification to gain recognition, prove expertise, and unlock new opportunities.
Free
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Mastery Track Course 5: Analytics
CourseCourse 5 of 5: Learn to track and report AI agent performance in Cognigy using OData, custom fields, tasks, and goals. Build data-driven flows, connect external systems, and visualize impact for smarter automation decisions.
Free
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Mastery Track Course 4: AI Agents for Voice
CourseCourse 4 of 5: Design, test, and publish effective voice-first experiences. This course covers best practices for writing natural dialogue, using SSML, managing latency, and ensuring transcription accuracy for high-quality conversational AI.
Free
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Mastery Track Course 3: Multilingual AI Agents
CourseCourse 3 of 5: Design multilingual AI agents that adapt dynamically to user language preferences across digital and voice channels. Explore language detection, speech models, and best practices for creating seamless, inclusive customer experiences.
Free
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Q2 2025 Partner Webinar - Europe
CourseFree